> Customer Service

Live Chat & Webcalling

Provide a seamless customer service experience across multiple channels, all managed efficiently within one platform. Deliver a customer-centric experience, and up your conversion rate with an omnichannel approach.

Engage customers in the best channel for the situation

Chatvisor centralizes your online and in-app customer communication to improve efficiency and conversion

Customer Experience

Engage

Upgrade the Live Chat experience to a whole new level. Facilitate in-depth conversations via Co-Browsing and Webcalling to solve complex customer problems in record time.

Sales

Convert visitors

Support customers with Bots or Live Agents when they need it the most. Send messages to gently nudge customers along their buying journey, and increase your conversion rates.

Support

Deliver timely answers

Use automated Chatbots for quick answers to FAQs. For more detailed questions, use your real-time support team in whichever channel your customer prefers.

Streamline the customer service experience across multiple channels

Chatvisor is the ultimate, all-in-one platform for easy and secure online customer communication

All channels in one platform

Manage incoming messages from every platform you use, including Facebook Messenger, all on the Chatvisor platform. Create more personal conversations with Webcalling and Co-Browsing, and gather valuable feedback through Forms to optimize your efforts.

Live Chat - engage customers

Integrate our Live Chat solution on your website to convert users into customers, and provide great support. Empower your agents with helpful features to drive their efficiency, such as automated messages and Smart Suggestions to answer recurring questions.

Webcalling - modernize communication

Step up from Live Chat and try internet-supported Webcalling or Videocalling. Create a more personalized experience for customers across the globe, and eliminate roaming costs for international customers.

Feedback Form - evaluate your performance

Receive feedback on customer satisfaction with your service quality. Use Feedback Forms to react to responses in a timely manner, and make data-driven decisions to improve customer experiences.

Chatvisor’s omnichannel features at a glance

Secure Messaging

All information sent between you and your customer is fully encrypted.

Smart Suggestions

Assist agents with Smart Suggestions, based on previous conversations, to better answer customer requests.

Notifications

Receive notifications via email or desktop alerts when a customer starts a new conversation.

Chat Notes

Make note of important information from specific customer interactions for future reference.

Agent Analytics

Learn about your agent efficiency, current handle time, response time, and more.

Data Export API

Export conversation transcripts or reports as CSV, in order to import them into your existing CRM.

Off-duty messaging

Provide customers an opportunity to leave a message after hours, and reach out to them as soon you’re available again.

Ticketing

Divide and conquer by defining and assigning tasks to your team members with our easy-to-use ticketing system.

Mobile SDK

Integrate the Chatvisor Live Chat on your website and/or mobile app to efficiently handle requests within one platform.

Engineered to work with:

Get Started Now

Get in touch with us and learn how Chatvisor can equip you with the power to deliver better customer experiences.